Effective from: 1st May 2018
2. Personally Identifiable Information That We Collect
2.1. COMPANY respects your privacy and is committed to protecting personally identifiable information that you provide in connection with your use of its Websites and Services. Such personally identifiable information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.
3. E-mail Newsletter Subscriptions
3.1. To subscribe to our e-mail newsletters, if any, you will need to provide your e-mail address. You may also be asked for other information when you subscribe.
4. User Accounts
4.1. In order to use our chat rooms, message boards, and certain other Services, you will need to register and create a user account (“User Account”). There is no cost to create a User Account in most cases. You may be asked to choose a user name, screen name, or member name (each, a “User Name”) and password. Please do not use your real name or the real name of another person when selecting a User Name. You will also be asked to provide certain personally identifiable information and other information about yourself, such as your first and last name, date of birth, address, telephone number, and e-mail address.
4.3. You can unsubscribe from receiving commercial e-mail from the Website by clicking the link contained within such e-mails sent to you. You should be aware that it is not always possible to completely remove or modify information in our databases. In addition, we may institute a policy in which user information is deleted after a certain amount of time, and therefore, your user information may no longer exist in the COMPANY’s active database(s). In addition, even if you choose to unsubscribe or otherwise modify your User Account settings, the COMPANY reserves the right to contact you regarding your account and your use of this Website.
5. Special Promotions and Purchases; Submission of Content to be Published
5.1. To participate in some Services such as sweepstakes, contests and surveys (“Special Promotions”), or to make online purchases (“Purchases”), you will need to provide personally identifiable information, such as name, mailing address, e-mail address, phone number, and date of birth. Your information may be collected by COMPANY or by a third party, such as a co-sponsor or a vendor involved in, or providing services in connection with, a Special Promotion, or an e-commerce partner in the case of a Purchase.
5.2. If you make a Purchase or enter a sweepstakes or other Special Promotion on one of our sites or through our Services, COMPANY will collect your personally identifiable information, and you are deemed to consent to us providing your information to third parties who provide certain services such as processing of credit card transactions, customer service, promotion or sweepstakes administration, order fulfilment and/or prize delivery, as applicable. (As more fully described below in “Use, Disclosure, and Sharing of Information – Personally Identifiable Information”, these third parties are prohibited from using this information for their own marketing purposes and/or from sharing, selling, or otherwise distributing any personal data of our customers, unless you choose to opt in for such additional uses and/or disclosure by the third parties, under their respective privacy policies.). Also, by entering a sweepstakes or other Special Promotion, you are agreeing to the official rules that govern that sweepstakes or other Special Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice or likeness in advertising or marketing associated with the promotion.
5.3. If you make a purchase or enter a promotion (such as a sweepstakes) in which COMPANY is participating on a third party’s website (or through some other means or medium), we will collect your information from the third party only if you opt-in to receive additional communications from us, or we are required to fulfil some function in relation to your activity (e.g., to send your order or deliver a prize).
5.4. If you submit to the Website a comment, photograph or other content to be published, online or offline (including on-air, in a DVD, or any other format), we may publish your name or other personally identifiable information in connection with publishing the content and you are hereby deemed to give us permission to do such.
6. Information Collected by Other Means or Media
6.1. In some situations, we may also collect personally identifiable information and other information about you through other means, directly or indirectly. For example, if you access any COMPANY content, or purchase such content via your wireless carrier or through another third party, the COMPANY may collect information directly from you or through the third party. Likewise, if you use our software, or provide information to other companies who share information about their customers, we may collect additional information about you. In each of these cases, the COMPANY will apply this policy to any personally identifiable information.
7. Information About Other People
7.1. Some COMPANY Websites and Services may ask you to submit personally identifiable information about other people. If you provide us with personally identifiable information of a friend, or your friend provides personally identifiable information about you, to e-mail a feature from the Website, the e-mail addresses you or your friend supply us for those activities will not be used to send you or your friend other e-mail communications unless disclosed at the time you provide the information. A record of that transaction will be maintained as allowed and/or required by law.
8. Customer Service
8.1. Some Services may offer support and technical assistance through customer service centres via telephone, online chat, or e-mail. Whenever you communicate with customer service, you do so with the understanding that an operator may view and make changes to the information in your User Account in order to provide the assistance that you need.
9. Non-Personally Identifiable Information That We Collect
9.1. As part of the registration process for some Services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your personal preferences, purchasing habits, and the like. This information is generally optional but may be included in your User Account profile. COMPANY requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you.
10. Cookies and Related Technology
10.3. A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. The COMPANY may use web beacons to count visitors to the web pages on the Website or to monitor how our users navigate the Website, and the COMPANY may include web beacons in e-mail messages in order to count how many messages sent were actually opened, acted upon or forwarded.
11. Special Notice Regarding Children Under 13
11.1. COMPANY recognises the sensitivity of personally identifiable information concerning children under the age of 13 and therefore provides this special notice. COMPANY is committed to complying with all applicable laws and regulations regarding children, including the Children’s Online Privacy Protection Act (“COPPA”). Except in limited circumstances allowed by COPPA, COMPANY will not knowingly collect, maintain, or disclose any personally identifiable information from a child under 13 without first obtaining consent from that child’s parent or legal guardian.
11.2. If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, COMPANY will make reasonable efforts to remove the information from its active list, at your request. To request the removal of your child’s information, please send an e-mail to email@example.com and be sure to include in your message the same User Name and password and/or e-mail address that your child submitted.
11.3. COMPANY encourages parents and guardians to spend time online with their children to become familiar with the types of content available on the COMPANY Web sites and the Internet generally.
12. Use, Disclosure, and Sharing of Information
12.1. Non-Personally Identifiable Information
12.1.1. From time to time, COMPANY may use and share with third parties aggregate, non-personally identifiable user information to show general demographic and preference information among users of the COMPANY Web sites. When you visit or download information from this Website, our web servers may automatically collect website usage information. Website usage information is non-personally identifying information that describes how our visitors use the Website. It can include the number and frequency of visitors to each web page and the length of their stays, browser type, referrer data that identifies the web page visited prior and subsequent to visiting the Website, and IP addresses (see below for more information on IP addresses). COMPANY may use IP addresses for a number of purposes, such as system administration, to generally determine your computer’s server location, to report aggregate information to our business partners or to audit use of the Website. We also may determine your screen resolution and the technology available in order to serve you the most appropriate version of a web page, e-mail or similar service.
12.2. Personally Identifiable Information
12.2..1. COMPANY uses information about you to deliver the Services that you request, to keep you informed about changes affecting our Services or your account, to inform you of other Services or offers in which you might be interested, and to improve and enhance our sites and Services. If you provide COMPANY with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.
12.2.2. If you opt in to receive e-mail from us, you can always opt out of future marketing messages by following the directions in each message to “unsubscribe”. However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your account status, technical support, product information, changes to account terms, and any other matter that might affect our service to you and/or any products you purchased from us or registered with us, as applicable.
12.2.5. As stated above in “Personally Identifiable Information That We Collect – Special Promotions and Purchases; Submission of Content to be Published”, COMPANY may also work with third parties to provide some Services on our Websites. In connection with those Services, you are deemed to consent to us sharing your information with third parties who provide services such as processing of credit card transactions, customer service, promotion administration, order fulfillment and/or prize delivery, as applicable. Third parties who provide, or participate in, Services on COMPANY Websites are prohibited from using our customers’ personally identifiable information for marketing purposes and/or from sharing, selling, or otherwise using such information, unless you choose to opt in to marketing, sharing, or other uses by the third parties. If you do not want your information to be used for marketing (or other purposes unrelated to the provision of COMPANY Services) by a third party who participates in a Service on one of our sites, do not opt in to such use by that third party when you register to participate in the Service.
13. Our Commitment to Data Security
13.1. While COMPANY takes reasonable and appropriate precautions to protect your personally identifiable information from unauthorised disclosure and to prevent possible security breaches in our Websites, Services, and customer databases, no website, Internet transmission, computer system, or wireless connection is completely secure. Consequently, COMPANY cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. Your use of the COMPANY Websites and Services is at your own risk. COMPANY urges you to take steps to keep your information safe by memorising your password or keeping it in a safe place (separate from your account information), logging out of your User Account, and closing your Web browser.
13.2. Whenever you give COMPANY sensitive or confidential information (for example, credit card numbers for Purchases), COMPANY will take commercially reasonable steps to protect the information by establishing a secure connection with your Web browser. COMPANY employs a security technology known as a secure-socket-layer (“SSL”) to protect the transmission of payment information to the site. Unless otherwise specified herein or on the Website where you make a Purchase, credit card numbers are used only for payment processing and are not retained for marketing purposes.
14. Hyperlinks To and From Other Sites
14.1. COMPANY sites may frame, and/or contain links to, or advertisements about, non-COMPANY Web sites. Other sites may also reference, advertise, or link to COMPANY Websites. COMPANY does not endorse or sponsor other websites, is not responsible for the privacy practices or the content of non-COMPANY sites, expressly disclaims any statements or assertions made on such websites, and denies and disclaims all liability associated with your use of, and the content on, such other sites and advertisements.
15. Consent to Processing
16. Contact Us Regarding Privacy
16.3. Please note that information submitted to the Website via a “contact us,” “help” or other similar e-mail address or form will not necessarily receive a response. We will not use the information provided to these e-mail addresses or forms for marketing purposes unrelated to your request.
17. Notification of Changes
18. GDPR Data Policy
18.2. What personal information we collect. When You create a Square Venues Ltd User Account, purchase a product, download a software update, or contact us, we collect a variety of information, including Your name, mailing address, phone number, e-mail address, and contact preferences. When payment, or payment information, is required, we will direct You to submit credit card information through a third-party of our choosing. When You, as a Square Venues Ltd Account Holder, acquire information regarding Your customers and then upload that information toSquare Venues Ltd, Square Venues Ltd will store whatever personal information regarding Your customers that You have uploaded on Square Venues Ltd production servers.
18.3. How we use Your personal information.
18.4. Collection and Use of Non-Personal Information. We also collect data in a form that does not identify any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
18.6. Disclosure to Third Parties. At times Square Venues Ltd may make certain personal information available to strategic partners that work with Square Venues Ltd to provide products and services, or that help Square Venues Ltd market to customers. Personal information will only be shared by Square Venues Ltd to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
18.7. Protection of Personal Information. Square Venues Ltd takes the security of Your personal information very seriously. When Your personal data is stored by Square Venues Ltd, we use computer systems with limited access housed in facilities using physical security measures. When You use some Square Venues Ltd products and services that by their nature are public facing, such as when You post on a Square Venues Ltd forum, the personal information and content You share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information You choose to share or submit in these instances. For example, if You list Your name and e-mail address in a forum posting, that information is public. Please take care when using these features.
18.9. Access to Personal Information. You can help ensure that Your contact information and preferences are accurate, complete, and up to date by emailing a request to firstname.lastname@example.org For other personal information we hold, we will provide You with access (including a copy) upon Your request. We may decline to process requests that are frivolous, vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting email@example.com
18.10. Children & Education. We understand the importance of taking extra precautions to protect the privacy and safety of children using Square Venues Ltd products and services. Children under the age of 18, are not permitted to create their own Square Venues Ltd IDs; instead, a parent must obtain the account and provide the parent’s information to Square Venues Ltd. If we learn that we have collected the personal information of a child under 18 we will delete the information as soon as possible.
18.11. Third Party Sites and Services. Square Venues Ltdwebsites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties is governed by their privacy practices. We encourage You to learn about the privacy practices of those third parties.
18.12. Your Rights Under the GDPR. If You are a citizen or a resident of acountry in the European Union, the GDPR grants You the following rights:
18.13. Your Responsibility Under GDPR. Square Venues Ltd is a data controller and will comply with its obligations under the GDPR; but with respect to Your customers, You are probably a data controller or data subject, and if any of Your customers is a citizen or a resident of a country in the European Union, then You must ensure that You comply with Your obligations as a data controller or data subject under the GDPR; namely, You must ensure that You afford Your Customers the rights identified in section (a) above. Square Venues Ltd sells products, services and coaching programs, it does not provide legal advice or legal services, nor does it sell a “done-for-you” GDPR compliance package. Please consult legal counsel of Your own choosing for advice on what You need to do to comply with GDPR.
18.14. Our Company wide Commitment to Your Privacy. To make sure Your personal information is secure, we communicate our privacy and security guidelines to Square Venues Ltd employees and strictly enforce privacy safeguards within the company.